Last evening, connectMyClub participated in a webinar with the Welsh Triathlon association and some of its clubs. One of the questions raised during the Q&A session was about temporary or trial members.


According to Welsh Triathlon insurance, a trial member can join up to three training sessions before deciding to become a fully paid club member. Previously, the connectMyClub system allowed temporary membership based on a timeframe, such as three weeks. Starting this morning, clubs can now also specify the number of training sessions a trial member can attend, in addition to setting a temporary membership period.


Once a trial member reaches their session limit, they will no longer be able to book additional training sessions. However, they will still have access to other app features and will receive an automated email before their trial period concludes.


We believe this update will further support your club in offering trial opportunities to prospective new members.